Support

Frequently Asked Questions

Answers to the questions research teams ask us most often.

Support

Frequently Asked Questions

Answers to the questions research teams ask us most often.

Are your products safe for human use?

No. All MKM Biolabs compounds are supplied strictly for laboratory research use only and are not for human or veterinary consumption.

Do you provide a Certificate of Analysis?

Yes. Every batch is supported by third-party analytical documentation including HPLC purity and mass spectrometry identity confirmation.

How are the compounds shipped?

Lyophilised vials are sealed, protected and dispatched with appropriate cold-chain handling. Tracking is provided for every order.

How should compounds be stored?

Store lyophilised material at -20°C, protected from light. Once reconstituted, refrigerate at 2–8°C and use within the documented stability window.

Which countries do you ship to?

We dispatch worldwide where local regulations permit the import of research materials. It is the researcher's responsibility to verify local rules.

What payment methods are accepted?

All payment methods enabled in our secure checkout are supported, including card payments and bank transfer where available.

Still have a question?

Our research support team answers technical, documentation and logistics enquiries within one business day.