Logistics & Delivery

Shipping Policy

Last updated: July 2026. Review our laboratory material handling, dispatch timelines, and delivery protocols.

Order Processing & Dispatch

All laboratory compound orders (including Melanotan II, Retatrutide, and BPC-157) are processed within 24 to 48 hours on business days. Orders placed over weekends or holidays are queued for processing the following business day.

Safe Delivery & Secure Packaging

To ensure structural stability and purity of research materials, products are prepared in climate-controlled, protective packaging. Lyophilized peptides are sealed to withstand standard transit durations under varied ambient temperatures.

Shipping Timelines & Tracking

Once dispatched, a tracking reference will be provided via email. Domestic deliveries typically arrive within 2–4 business days, while international transit timelines range from 5–10 business days depending on carrier clearance.

Customs & Import Compliance

International shipments may be subject to local customs evaluation or import verification. Recipients are responsible for ensuring that imported research compounds comply with their institutional or regional regulatory frameworks.

Transit Issues & Reshipment

In the event of lost packages, damaged transit seals, or shipping delays beyond carrier estimates, please report the issue to our logistics department with tracking documentation for immediate verification.

Shipping & Logistics Support

If you have questions regarding your shipment status or order tracking, reach out directly to our support team: